AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve. This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. Training center facility for other shops in the area. Documented the challenges for store 2 to remember for store 3.īrainstorming for the future- the next ‘big thing’ is making what you have work better and more efficient. Challenges- not knowing what you don’t know even with a successful first shop. Opening the second location- brand recognition from store 1, involved in community events and chamber meetings, placed new business where existing customers were living. You can’t expect your employees to pursue training for themselves if you don’t do the same.ĭisagreements need to be honest and transparent- blind spots happen Leaders continuing their own training and education- leaders are readers. Interviewing Edgar- he was moving from corporate to independent, John saw desire and passion. Moving from in training to store director. Structure- store director- oversee the entire shop, lead service advisor, production director- shop workflow, and shop foreman. If you don’t have a plan of action to achieve the goal it will continue to just be a goal without reaching it. Started as a technician, dove into training, and had the goal to be the shop foreman. The best thing you can do as an owner is leavingĮdgar (26 years old) joined a coaching group- going to the next level, providing solutions and networking. Transform your shop at /carmĬlick to go to the Podcast on Remarkable Results Radio Mark your calendar now … November 1-3, 2022, AAPEX - Now more than ever. Personality assessment to see if someone is coachable- DISC, measures values and motivators, how do they see themselves in the world? Are they looking for a quick fix? Levels of trust- trust with customers (providing confidence, integrity, delivering vehicle when promised), trust with employees (getting to know them as individuals, psychological safety- say what’s on your mind in a trusting environment) Insurance companies are going to be identifying totaled cars quicker prior to towing and repairing Keep the Best – strategies to keep a high-performing team engaged and feeling at home in their jobs. Are you measuring your employee's performance and do they know how they are performing relative to the company’s expectations? Do they feel like they’re a part of a team? Do you have goal guidance for your employees?įind the Best – strategies to find and draw the people who will be the best fit for your company. Rate yourself 1-5 on your ability to provide meaningful work for your employees- having a noble cause, relevance, be acknowledged, 1 on 1 meeting.
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The three critical steps to solving a business’s “talent shortage”īuild the Best – how to create a “magnetic” business model that draws the best workers to it. There is a shortage of great places to work, not a shortage of talent. Increase in severity of repair jobs- technology is a factor, distracted driving, but lacking technicians to work in industryĤ.5 million people quit their jobs in Nov 2021, 1 out of 4 employees are considering leaving you right now.
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